Contact Us | My Student Loan

We'd Love to Hear From You

Whether you have a question about the calculator, need help understanding student loan repayments, found a bug, or just want to provide feedback, we're here to help.

📧 Email Us

For all inquiries, please email us at:

hello@my-student-loan.co.uk

We typically respond within 1-2 business days.

What We Can Help With

🔧 Technical Support

Issues with the calculator, bugs, or technical problems.

❓ Questions

Questions about loan plans, thresholds, or how repayments work.

💡 Suggestions

Feature requests or ideas for improving the calculator.

🐛 Bug Reports

Found something not working? Let us know so we can fix it.

📱 Browser Issues

Calculator not working on your device or browser?

📄 Privacy & Data

Questions about our privacy policy or data handling.

About My Student Loan

My Student Loan is a free, privacy-focused calculator designed to help UK students and graduates understand their student loan repayments.

What Makes Us Different

Completely Free: No hidden charges, subscriptions, or premium features
Privacy First: All calculations happen in your browser - we never see your salary
Always Accurate: We use current Student Loans Company thresholds (2026/27)
All Plan Types: Supports Plan 1, Plan 2, Plan 4 (Scotland), and Plan 5
No Sign-Up Required: Start calculating immediately, no account needed
Mobile Friendly: Works on all devices - phone, tablet, or desktop

Frequently Asked Questions

Q: Is this calculator free to use?

Yes! My Student Loan is completely free with no hidden costs. We may display ads to cover hosting costs, but the calculator itself is always free.

Q: Are the thresholds and rates up to date?

Yes. We use the current Student Loans Company thresholds for 2026/27. Plan 1: £24,990 | Plan 2: £27,295 | Plan 4: £31,395 | Plan 5: £25,000. All plans use 9% repayment rate.

Q: Do you store my salary information?

No. All calculations are performed locally in your browser. We don't collect, store, or transmit any salary or repayment information to our servers. See our Privacy Policy for full details.

Q: How accurate are the calculations?

The calculator uses the exact same formula as the Student Loans Company: 9% of income above the threshold. However, this is an estimate only. Your actual repayments depend on your specific circumstances, tax code, and employment status. Always check your official Student Loans Company account for accurate figures.

Q: Which loan plan am I on?

Plan 1: Started before 1 September 2012 (England/Wales) or before 1998 (Scotland/NI). Plan 2: Started after 1 September 2012 (England/Wales). Plan 4: Studied in Scotland. Plan 5: Started after 1 August 2023 (England/Wales). Check your Student Loans Company account if you're unsure.

Q: What if I find an error in the calculation?

Please email us immediately at hello@my-student-loan.co.uk with details of the error, including the salary you entered and the plan type. We take accuracy very seriously and will investigate and fix any issues promptly.

Q: Do you provide financial advice?

No. We provide a calculation tool based on published Student Loans Company rates, but we do not provide financial or tax advice. For advice specific to your situation, please consult a qualified financial advisor or contact the Student Loans Company directly.

Q: Can I suggest a new feature?

Absolutely! We'd love to hear your ideas. Email us at hello@my-student-loan.co.uk with your suggestion.

Other Ways to Get Help

Student Loans Company

For official information about your student loan account:

Repaying Your Student Loan (GOV.UK)
Manage Your Account
Contact Student Finance
Phone: 0300 100 0611 (England), 0300 100 0619 (Wales), 0300 100 0612 (Scotland)

Understanding Your Repayments

Connect With Us

We're constantly working to improve My Student Loan. Your feedback helps us make it better for everyone.

📬 Stay Updated

We occasionally update the calculator with new features or to reflect changes in Student Loans Company thresholds. Bookmark this site and check back for updates.

Important Disclaimer

My Student Loan is an independent calculator and is not affiliated with, endorsed by, or connected to the Student Loans Company, Student Finance England, Student Finance Wales, Student Awards Agency Scotland, or any government agency.

While we strive for accuracy, this calculator is provided for informational purposes only and should not be considered professional financial advice. The calculations are based on published Student Loans Company thresholds and rates, but your specific circumstances may vary.

For official information about your student loan balance, repayments, and account status, always refer to your Student Loans Company account or contact them directly.

Always consult with a qualified financial advisor for advice specific to your situation.

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